Sunday, February 23, 2020


This crisis communications course first explores how crisis communication is different than normal communication. A wide variety of crisis communication techniques are discussed and practiced. The importance of Body language and the use of touch are discussed as well as how differences in one's cultural background affect crisis communication. The course also examines practical applications for using crisis communications, especially in making compassionate death notifications. It also examines the special issues that are presented in working with families whose loved ones have committed suicide.

This is an interactive course that utilizes lecture, small group work, role play scenarios, video and audio to present the material. As a supplement what is called the SAFER-R model for crisis intervention will be discussed.


Greg Young has over 20 years of ministry and pastoral experience. He is a trained pastoral psychotherapist and has done extensive training in Critical Incident Stress Management (CISM). He also functions as chaplain and critical incident stress debriefing expert in his local area. Greg is on call with The Salvation Army's crisis intervention team for regional and national disaster zones and is the Field Director for Christian Emergency Network which rallies churches to Be Ready themselves and to minister locally within any crisis
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