A web application for shared case management used to gather and report statistical data for resource development, strategic planning, measuring outcomes, reducing duplication and disaster relief.
The story of why we made CharityTracker:
When Hurricane Katrina ravaged the Gulf Coast, our hometown of Florence, Alabama became a refuge for hundreds of displaced families. The charitable agencies of our community rallied to meet the overwhelming need by providing vital support to these families. In such a dark hour, the displaced families found some restoration, along with hope and encouragement. But, for the agencies providing support, something was missing.
Aside from the understanding that everyone was helping to improve the situation, there was little communication between agencies. Services were being duplicated and limited resources were drying up. The question arose, “How can we work together more efficiently?”
Tina Scott, who at the time was Executive Director of our local United Way, approached us looking for an answer. We worked together, along with agents from Salvation Army, 211, social services, and area churches, to build an online service that would help area agencies communicate easily.
CharityTracker was developed and is now used in 560 cities throughout the United States. Since 2007, CharityTracker has been used to track 3,921,546 assistance records totaling $116,308,438 of assistance dollars for 1,758,435 cases.